We traveled recently to the Riviera Maya and stayed at the Grand Sirenis Riviera Maya. This is a nice resort, however I feel thet I must warn people about their Premium travelers club. Being a traveling family, we were drawn to their presentation by several staff members who told us that we could have saved thousands of dollars off of our vacation had we been members of this club(which is really a timeshare in disguise). We were wined, dined and treated like royalty. They even played up to our kids. They told us that as members of their club we would not only save thousands off future trips back to their resort, but that we would have access to thousands of resorts worldwide with almost unlimited availability. Unfortunately, we believed them and bought in. When we got home a few days later, we began to research our next vacation only to find most of what they said was either exagerated or outright lies. The Mexican Government affords a 5 day cooling off period in which you can cancel and freceive a full refund. They even had us sign a form waiving this right whish they knew was illegal(but we didn't). We are within our rights to cancel but they are now doing everything in their power to refuse us. Anyway, there are lots of other nice resorts in the Riviera Maya - do yourself a favor and book one of those resorts. The worst part? Our sales rep was Canadian!
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Beware of the Grand Sirenis Premium Travelers clubPage Title Module
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