We rented from Nauti Nymph 5 years ago and hoped to repeat a great time, so we emailed ahead with a credit card and our schedule - confirming that we were coming from a cruise ship. Instead, we paid extra fare to Red Hook only to find no boat and no people and no one to answer the phone at Nauti Nymph. After wasting a precious hour on the dock, we found they had given our charter away. No apologies and no explanation. Others on the dock confirmed Nauti Nymph is UNRELIABLE. Do NOT charter Nauti Nymph.